agency or national security desk, why didn't we try to send somebody from somewhere? what happened? >> hi, chris. i think people need to understand this is a situation where as much as the people on the ground working with the state department in libya knew that the threat was there and requested security, the state department just wasn't prepared to deal with this situation. and by being prepared, you have a list of things that when something goes wrong like this you go down that list and make certain phone calls and notify certain people. and that just wasn't the case. they had numbers from the d.o.d. that had expired. then you run into a situation where these agencies, the cia, the state department, and the military don't necessarily talk to each other and are in communications as much as you'd think. >> you know, as an american that doesn't work for me. the president, the security agency people are sitting in the white house. they're getting an instantaneous report of what's going on there. what weren't they looking at? where was the u.s. cavalry to use an america